State Farm® Insurance Agent Reggie Harris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tab Ine
January 10, 2024
"They are not professional and lack follow through."
"Thanks for your feedback. It would also be helpful to understand the details, but thank you. My mobile number is 240 793 2684, should you wish to discuss further!"
Angela Price
November 24, 2023
"Never received a call back."
"Good afternoon Ms. Price... Thank you for your feedback. I can't say that I recognize your name or relationship with this Agency. I am involved with most transactions in one form or another. My mobile number is readily available to all that seek such, as we are not a perfect Agency, but we strive for such. I am sorry we fell short of your expectation, and ours. My point is simply, we have no record of your call, or a current relationship with you. We track and manage all calls hourly. Our phone technology manages all inbound and outbound calls. Perhaps you can provide your phone number, date and time of call and/or the person that you spoke with, I cannot get to the bottom of your concern. Without these details, there is no way to address your concern, which is obviously the point! My phone number, mobile number is 240 793 2684. I look forward to your call and/or information! "
Walter Jernigan
July 13, 2023
"Today I had a Great experience with Ms. Lynette Jones. She was very attentive and personable. I’ve never been to the Office and have no Idea how big it is but it certainly has a “Mom and Pop Shop” Vibe."
"Good day sir! Thanks for sharing your experience "
C Zipporah
July 10, 2023
"Incompetent and unprofessional. Complete waste of time. Y’all need better employees to answer the phones.. the women in there can’t ever just answer a simple question."
"Good day ma'am..... thank you for your feedback. We grow from each policyholder experience. Perhaps we can speak directly with details of your experience. My direct contact information is 240 793 2684, perhaps I can reconcile your grievance. Thank you"
Dr. Sinister
May 5, 2023
"Ms. Lynette Jones is very pleasant, highly professional, and extremely helpful. I needed to obtain replacement documents for my auto renewal notifications, which were received in an illegible condition due to being delivered during a severe thunderstorm. Ms. Jones pulled up my vehicle insurance policy information and sent me printable PDF files for both of my vehicles within 5 minutes of my request. As a customer service representative in another profession myself, I would like to acknowledge Ms. Lynette Jones for her exceptional customer service!"
"Wow, thank you very much for sharing your experience with my team.... the experience you had with Lynette is what we strive for. Thank you for sharing!"
Deborah Porter
March 8, 2023
"My inquiries and situation were handled very quickly and professionally by Ms. Jones at State Farm; I have been with State Farm for many, many years and have only encountered top-notch, professional assistance with whatever the situation was and by whomever was assisting me! Mr. Reggie Harris is is to be commended for ensuring total professionalism and complete satisfaction particularly in handling the many various situations for which we need insurance coverage."
"Good day Ms. Porter. Thank you for your kind words and sharing your experience with my team. We grow from each and every experience!"
Lynnann Guastella
February 14, 2023
"Reggie is an amazing Agent. Reggie and his office always go above and beyond to help their community with their insurance needs."
"Good day ma'am, thank you for taking time to share your thoughts regarding my agency "
Richard Copeland
January 18, 2023
"Ms. Lynnette Jones gave me a reason to smile when I really didn’t have a reason to due to an awful customer experience I had one day prior on the phone with one of her office staff named Tiffany. Even though I was still upset that I wasn’t given the opportunity to take care of business and make changes on my account because I was left on hold over a half hour after speaking to Ms. Tiffany but she didn’t give me a call back until after hours and when I asked another question she put me on hold again tying up both of my lines because once she finally decided to call me back I answered while still on hold with her on the other line. Subsequent I missed my tela health appointment call with my doctor because Ms. Tiffany decided to put me on hold again while already having my first call on line with her and she never came back or called back yesterday after I had to disconnect basically never really got anything accomplished by just asking simple questions about my account status and payments. Therefore I’m not pleased with that type of conduct or interaction I am appreciative of the service that I received today from Ms. Lynnette Jones. Sincerely, Unhappy Customer"
Mike P.
November 29, 2022
"Lynette Jones has the perfect blend of professionalism and charisma as a State Farm agent. Each time I called she's been able to provide a clear explanation of costs and services, process payments, and do it in a way that makes you feel like you're dealing with family. Her customer service skills are impeccable. She is definitely a 'Shining Star' on your team!"
Anthony Oaks
November 15, 2022
"Mrs. Lynette Jones is such a big help as well as being kind and courteous when it comes to everything I need done when I come into the office."
Kitt Katt
October 31, 2022
"Lynette has provided information to me in a timely manner. Service is very important these days and she delivered outstanding service. I had to move and needed changes on my rental policy. Everything was completed in a timely manner and she went the extra mile and reached out to my property to ensure the information was accurate. Thank you!!! This is the reason why No! Company can convince me to leave State Farm."
"Thank you for sharing your experience and your kind words..... I will make sure to share with Lynette and the team!"
Karrissa Johnson-Hines
October 31, 2022
"I contacted the office today and had the pleasure of speaking to Lynette. She listened to my problem, advised me what to do and she handled the rest. My issue was resolved the same business day. Thanks"
"Our goal is to handle each request in the most efficient manner possible. I am happy that your experience met our expectations and goals. Thank you for sharing, i will let Lynette know your thoughts."
Sharon Brooks
October 31, 2022
"Lynette graciously assisted me with cancealing my Statefarm policy. She was kind, courteous, prompt, and professional in her interactions. I would suggest working with her anytime. When call this Statefarm ask for Lynette."
"Happy to know your experience was positive. I will let Lynette know your thoughts. Hope to see you again soon!"
don bailey
October 28, 2022
"Lynette was very nice to work with and very easy to talk to. She's an absolute sweetheart. I'm looking forward to getting more insurance in other areas."
"Thank you for taking time to share your experience. I will Let Lynette know you reach out via this channel"
Police Dogs MD
September 1, 2022
"Tiffany is excellent! She’s trustworthy and professional. She gives me the truth, provides expert advice she responds quickly. As a business owner in this diverse market - this is exactly what I need. Highly recommend!!!"
"Tiffany and I appreciate the 5 stars and your kind blessing! I will share this news with Tiffany..."
Mackinley Sifuentes
July 26, 2022
"Tiffany has been helping me out with all my insurance. She responds in a timely manner and even takes the time to really know you to make sure you are covered. I’d recommend this place to others - Reggie Harris and the team has taught me so much about insurance that I wouldn’t have known otherwise. They really want to make sure everyone is educated!!"
"Mack, thank you so very much for your kind words...... Please let us know how we might serve going forward....."
ZAINAB TURAY
July 6, 2022
"Attentive"
"Mrs Turay, your kindness is appreciated. I am looking forward to our journey. Thank you."
N
June 30, 2022
"Lynette graciously assisted me with my Statefarm policy. She was courteous, prompt, and professional in her interactions. I would suggest working with her as she was efficient and responsive to emails/VM messages also."
"Thank you so much for your kind words regarding your experience with Lynette"
LaJuan Robinson
June 30, 2022
"Lynette was so kind and helpful in answering my questions. Very knowledgeable and professional with a great sense of humor. She made my day."
"Ms Robinson, thank you for sharing your experience with Lynette, she has been a positive experience for our policyholders... I, appreciate your support."
Stephanie A
June 17, 2022
"I consulted with Lynette on whether to file a claim. She was responsive and provided much needed sound guidance. Thank you!!!"
"Stephanie A, thank you for sharing your experience with my Agency. We are here to serve"
Tim White
May 9, 2022
"Maria is the best thank you Reggie"
"Mr White, thank you for permitting Maria and our team to serve"
Malaika Spivey
May 7, 2022
"It's always good when they know you're name. I usually get good service from state farm but Ms. Jones went above and beyond. The service was good enough for me to want to write about it. Thank you"
"Malaika Spivey, thank you for taking time to share with us your experience with Lynette. We are here to serve!"
Soleil Schultz
May 4, 2022
"Maria K was such an blessing.🙏🏼 She helped me change my policy over within no time. Thank you so much.❤️"
"Solely Schultz, Thank you for sharing your positive experience with Maria"
Chanelle S. Reynolds
May 3, 2022
"Maria is helpful and professional. She helped me identify the issue in a prompt manner. She gets 5 stars from me! :)"
"Ms Reynolds, thank you very much for taking to share your positive experience with Maria"
Researching X
April 26, 2022
"Maria K, at Reggie Harris State Farm Office in Oxon Hill, Maryland deserves 10 STARS, she is the best! Maria took time to explain every detail, about my policy and answered all my questions. She actually made me enjoy paying for insurance, and that is a first for me. Pam C."
"Thank you very much Pam C. We appreciate your business and we appreciate the opportunity to serve..I am pleased that your experience with Maria was positive"